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Delivery time

Shipping Costs and Delivery Time:

In our online shop portapet.de you can buy without minimum order value. From an order value of 25.00 EUR (including VAT and after deduction of all discounts) we deliver free of shipping costs within Germany. We also supply internationally. From 30.00 EUR value of goods (including VAT and after deduction of all discounts) we deliver free of charge to Austria and the Netherlands.

The respective terms of delivery and payment for these and other nations are listed below in a table. The shipping costs depend on the quantity and weight of the goods.

Please note that distributors have separate delivery and shipping conditions.

 

Delivery time:

Dear customer,
due to the ongoing Corona pandemic, there may currently be delays in processing and shipping your order. Thank you for your understanding!

The delivery time within Germany is 1-3 working days. Deliveries to other countries may take more time depending on the delivery address.
Bulky items and pallets are usually shipped by a forwarder. Here delivery time and shipping costs may vary accordingly.
Depending on the payment method, shipping method and due to holidays, the delivery time may differ.

 

Delivery service:

For deliveries within Germany, you can choose whether you want to have your goods shipped by DHL or UPS. Please note: In exceptional cases, we reserve the right to adjust the shipping service.
For deliveries with DHL, you will receive a shipment number beforehand by email, with the help of which you can get information on the current shipment status at any time. If the anticipated delivery date announced there does not suit you, you can easily change it by clicking on it. You can also specify a storage location or preferred neighbor if you wish. The terms and conditions of DHL apply here.

 

Shipping Costs DHL:

Country

Up to 2 kg

Up to 5 kg

Up to 10 kg

Up to 20 kg

Up to 32 kg

Free of shipping costs from an order value of

Germany

8.00 €

11.80 €

13.50 €

13.50 €

13.50 €

25.00 €

Netherlands

17.00 €

18.00 €

18.00 €

18.00 €

18.00 €

30.00 €

Belgium, Luxembourg

17.00 €

22.00 €

27.00 €

37.50 €

49.50 €

 

Austria

17.00 €

19.00 €

19.00 €

19.00 €

19.00 €

30.00 €

France

22.50 €

24.50 €

24.50 €

24.50 €

24.50 €

 

Denmark

17.00 €

22.00 €

27.00 €

37.50 €

49.50 €

 

Great Britain

18.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Italy

18.00 €

23.50 €

29.50 €

40.50 €

57.00 €

 

Greece, Portugal

18.50 €

24.00 €

30.50 €

43.00 €

58.00 €

 

Sweden

18.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Finland

18.50 €

24.00 €

30.50 €

43.00 €

58.00 €

 

Spain

17.00 €

20.00 €

20.00 €

20.00 €

20.00 €

 

Slovakia

18.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Slovenia

18.00 €

23.50 €

29.50 €

40.50 €

46.50 €

 

Poland

17.00 €

22.00 €

27.00 €

37.50 €

49.50 €

 

Hungary, Lithuania, Latvia, Estonia

18.50 €

24.00 €

30.50 €

43.00 €

58.00 €

 

Ireland, Romania, Bulgaria

18.50 €

24.00 €

30.50 €

43.00 

49.50 €

 

Czech Republic

17.00 €

19.50 €

27.00 €

37.50 €

49.50 €

 

Switzerland, Norway, Liechtenstein

20.00 €**

26.00 €**

39.00 €**

48.20 €**

66.50 €**

 

** prices exclusive of VAT

 

Shipping Costs UPS:

Country

Up to 2 kg

Up to 5 kg

Up to 10 kg

Up to 20 kg

Up to 32 kg

Free of shipping costs from an order value of

Germany

10.00 €

10.00 €

10.00 €

14.50 €

16.50 €

25.00 €

Netherlands

13.00 €

16.00 €

17.50 €

21.50 €

23.50 €

30.00 €

Belgium, Luxembourg

13.00 €

16.00 €

17.50 €

21.50 €

23.50 €

 

Austria

15.00 €

18.50 €

21.50 €

26.00 €

27.50 €

30.00 €

France

15.00 €

18.50 €

21.50 €

25.50 €

27.50 €

 

Denmark

15.00 €

18.50 €

21.50 €

26.50 €

39.50 €

 

Great Britain

16.00 €

20.50 €

22.70 €

26.50 €

29.50 €

 

Italy

18.20 €

23.50 €

27.70 €

33.00 €

36.10 €

 

Greece, Portugal

23.30 €

30.70 €

34.90 €

42.00 €

44.20 €

 

Sweden

23.70 €

30.99 €

35.30 €

42.90 €

45.00 €

 

Finland

28.00 €

33.20 €

37.50 €

45.00 €

48.30 €

 

Spain

23.50 €

30.70 €

35.00 €

42.30 €

44.50 €

 

Slovakia

18.70 €

23.90 €

28.20 €

33.50 €

36.60 €

 

Slovenia

18.70 €

23.90 €

28.20 €

33.50 €

36.60 €

 

Poland

13.40 €

16.50 €

17.60 €

21.90 €

23.90 €

 

Hungary, Lithuania, Latvia, Estonia

23.70 €

31.50 €

35.30 €

42.60 €

44.70 €

 

Ireland, Romania, Bulgaria

28.10 €

33.30 €

37.60 €

45.20 

48.50 €

 

Czech Republic

14.00 €

16.50 €

17.60 €

21.90 €

23.90 €

 

Switzerland, Norway, Liechtenstein

31.50 €**

35.20 €**

36.45 €**

43.30 €**

47.00 €**

 

** prices exclusive of VAT

 

Please note: For deliveries to certain countries or regions, shipping costs may differ from the table. If you wish a delivery with another service provider, there may be an additional charge. We kindly ask for your understanding!

 

 

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