Privacy notice
The Schulze Heimtierbedarf GmbH is taking the protection of your personal data very seriously. We handle your personal information confidentially and in accordance with the legal data protection regulations, especially the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). In the following you find information about the collection and use of personal data when using our websites www.portapet.de and www.schulzeheimtierbedarf.de (below: in each case „website“). You can access this statement at any time on our website.
1. Responsible for the Processing
Responsible for the processing is the Schulze Heimtierbedarf GmbH, Osterkamp 11, 32457 Porta Westfalica, e-mail: info@portapet.de, phone.: +49 5731 98200-0, fax: +49 5731 98200-38.
2. Your Rights
2.1 You have the right to ask us at any time about the data stored and related to you, as well as about their origin, recipients or categories of recipients, to whom these data are passed on, and the purpose of their storage.
2.2 You have the right to demand from us an immediate correction of incorrect personal data or restriction of the processing. Taking into account the purposes of processing, you also have the right to demand a completion of incomplete personal data - also by means of a complementary declaration.
2.3 You have the right to demand from us an immediate deletion of personal data relating to you. Among other things, we are obligated to delete the data if they are no longer necessary for the purposes for which they were collected or otherwise processed, or if you have revoked your consent.
2.4 You have the right to receive the personal data you have provided to us in a structured, standard and machine-readable format, and you have the right to transfer this data to another responsible person without hindrance, provided that such processing is based on your consent or has been done by means of automated procedures.
2.5 If you have given your consent to the use of data, you can revoke it at any time.
2.6. When we process your personal data on the basis of legitimate interests, you can contradict these processing.
2.7 All information requests or contradictions to data processing should be sent by e-mail to info@portapet.de or to the address given in section 1.
2.8 In case of data protection infringements you have a right of appeal with the competent supervisory authority.
3. Collection of Personal Data for Informative Use
3.1 In the case of a merely informative use of the website, that is, if you do not contact us beyond the use of the website, or do not transmit any information to us, we collect personal data that your browser submits automatically to allow you to visit the website. The storage is exclusively for systemic and statistical purposes (on the basis of Art. 6(1)(b) GDPR), as well as in exceptional cases for the reporting of criminal offences (on the basis of Art. 6(1)(e) GDPR).
3.2 The data collected in number 4.1 are:
● IP address
● date and time of the request
● time zone difference to Greenwich Mean Time (GMT)
● content of the request (specific page)
● access status/HTTP status code
● each transferred data volume
● website from which the request comes
● browser
● operating system and its surface
● language and version of the browser software
3.3 Cookies are also stored on your computer when using the website. Cookies are small text files that are stored on your hard disk to match the browser you are using, and through which information is sent to the authority that sets the cookie (us in this case). Cookies do not cause any damage on your computer and do not contain any viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Most of the cookies we use are so-called „session cookies“ They are deleted automatically at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognize your browser at your next visit.
3.4 This website uses the following cookies:
● Session cookies
● Token cookies
● Cookies from PayPal (when paying via PayPal)
3.5 Cookies, that are required for the implementation of the electronic communication process or for the provision of specific features requested by you (e.g. shopping cart function), are stored on the basis of Art 6(1)(f) GDPR. We have a legitimate interest in storing cookies for a technically error-free and optimized provision of its services. As far as other cookies (e.g. cookies for the analysis of your surf behavior) are stored, they are handled separately in this privacy policy.
3.6 You can configure your browser settings to suit your needs, e.g. by refusing to accept cookies. However, we would like to point out that you may not be able to use all the features of this website. Furthermore you can prevent the data generated by the cookie and referring to your use of the website (incl. your IP address) from being forwarded to and processed by Google by downloading and installing the browser plug-in available via the following link: tools.google.com/dlpage/gaoptout
3.7 This information will be stored separately from any data that may be given to us. In particular, the data of the cookies are not linked to your additional data.
4. Collection and Processing of Personal Data in Contact and for Advertising Purposes
4.1 The collection and processing of personal data (including, for example, your name, your address and your e-mail address) will be carried out if they are expressly given to us as contact details (e.g. in the case of a question or application). The use of this personal data is exclusively for the purpose of processing your inquiries and on the basis of Art. 6(1)(f) GDPR.
4.2 Use for commercial purposes is subject to your prior consent and on the basis of Art. 6(1)(a) GDPR. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted.
5. Collection and Processing of Personal Data in Applications
We also collect personal data when you apply for a position at our company. The processing of the personal data is required for the implementation of the application process by us, including drawing up an electronic applicant file, the management of your application and the organisation of job interviews - in short, the processing is a condition for the conclusion of an employment contract with you. The processing is made on the basis of Art. 6(1)(b) GDPR.
6. Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in so-called „server log files“. These are:
● browser type and browser version
● operating system used
● referrer URL
● host name of the accessing computer
● time of the server request
These data are not assignable to specific people. These data will not be combined with data from other sources. We reserve the right to examine these data retroactively, if concrete evidence for an illegal use become apparent.
7. Contact Form
If you send us requests via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your request and any follow-up questions. We do not share this information without your permission.
8. Newsletter Data / CleverReach and Mailchimp
8.1 If you would like to receive our newsletter, we require a valid e-mail address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected. We only use this data to send the requested information and do not pass it on to third parties.
8.2 You can revoke consent to the storage of your data and e-mail address as well as their use for sending the newsletter at any time, e.g. through the »unsubscribe« link in the newsletter.
8.3 When subscribing to the newsletter, we also store the IP address of the computer system used by the person concerned at the time of registration, as well as the date and time of registration, as assigned by the Internet Service Provider (ISP). The collection of this data is necessary to be able to understand the (possible) misuse of the e-mail address at a later date and therefore serves as legal protection.
8.4 Our newsletter is provided by the following service provider: CleverReach® GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede, Germany
Mailchimp - The Rocket Science Group, LLC,675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA
Further information on data protection by the Cleverreach GmbH & Co. KG can be found at: https://www.cleverreach.com/privacy-policy
8.5 We point out to you that we evaluate your user behaviour when sending the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files stored on our website. The data is collected exclusively pseudonymised. During the evaluation we record whether a newsletter has been viewed and which links have been clicked on, whereby there is no link to your data.
8.6 The information is stored for as long as you have subscribed to the newsletter.
9. Raffles
In order to participate in a raffle we collect personal data, e.g. your e-mail address. The data processing is necessary to inform you in case of winning a prize and to send you the possible prize. Legal basis is Art. 6(1) sentence 1 (a) GDPR. If you agree to the transmission of a newsletter related to the raffle participation, the data processing also serves the transmission of the newsletter; Legal basis is then Art. 6(1) sentence 1 (b) GDPR. Besides that it is referred to the preceding expositions pointed out in 8.
10. Collection and Processing of Personal Data with Orders
Personal data is collected on the basis of Art. 6(1)(b) GDPR, if you share these with us on your own initiative for the implementation of a contract. These data are used without your explicit consent only for the purpose of contract execution and processing of your requests. After the complete contract processing and a complete payment of the purchase price your data is being stored considering tax and commercial retention periods, and deleted after expiration of these periods.
11. Payment Processing at Orders, PayPal, Immediate Transfer
11.1 Depending on the selected payment method the payment processing at orders is proceeded with the help of a provider if necessary. The payment method immediate payment requires a payment processing via the Klarna Bank AB. Thereby personal data of you is processed. That is for example your name, your address and your e-mail address. To this please consider the the terms and conditions as well as the privacy policy of the Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm on the website www.klarna.com.
11.2 In case of payment with credit card the required personal data, such as name, address and the purchasing data, is transferred to the respective credit card company.
11.3 In case of payment via PayPal you are forwarded to the website of PayPal by clicking on a link. Thereby personal data of you is processed. That is your name, your address and your e-mail address. To this please consider the the terms and conditions , the terms of use and privacy policy of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg,on the website www.paypal.com.
11.4 Legal basis for the payment processing is Art. 6(1)(b) GDPR. The Processing of your personal data is necessary for fulfillment of the contract with you, whereby the payment method can freely be chosen by you.
11.5 The data is only stored as long as it is necessary for fulfillment of the contract. Moreover we store these data for post-contractual obligations and due to commercial und tax law retention periods for the period prescribed by law. This retention period is usually 10 years at the end of the respective calendar year.
12. Credit Check
12.1 If we make a delivery before payment, e.g. in the case of a purchase by invoice, we may obtain a credit report on the basis of mathematical-statistical procedures with the service providers listed under 12.3 to safeguard our legitimate interests. For this purpose, we submit the personal data required for a credit assessment to the aforementioned service provider and use the information obtained on the statistical probability of a default for a weighted decision on the reasoning, execution or termination of our contractual relationship.
12.2 The credit assessment may include likelihood values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical methods with the calculation including, among other things, address data. Your interests worth being protected will be considered in accordance with the statutory provisions.
12.3 The creditworthiness test is carried out by the following companies:
● Creditreform Herford & Minden Dorff, Krellstr. 68, 32584 Löhne, Germany
12.4 You can always get a self-report about your stored data from the aforementioned providers and credit bureaus.
12.5 During the checkout process via a PayPal service, the data transmitted to PayPal will possibly be processed by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness. PayPal may also pass on your data to third parties, insofar as this is necessary to fulfil the contractual obligations or the data are to be processed within the order. You can read the privacy policy of PayPal at https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.
13. Web Analysis / Tracking Pixels
13.1 Google Analytics
This website uses the functions of the web-analyzing service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the conduct of the visitors of the website. With this, the Website operator receives various usage data like e.g. site invocations, length of stay, employed operating systems, and origin of the user. Such data may be summed up by Google in a profile which is allocated to the relevant user or, respectively, to his end device.
Google Analytics uses technologies which enable the recognition of the user for the purpose of an analysis of the user conduct (e.g. Cookies or Device-Fingerprinting). As a rule, the information thus acquired by Google on the usage of such website will be transferred to a Google server in the USA where they will be stored.
The use of this analyzing tool is based on article 6, para 1, number f DSGVO (German Data Protection Regulations). The website operator has a legitimate interest in the analysis of the user conduct in order to optimize his web offer as well as his advertising. If and when a relevant prior approval had been requested (e.g. an authorization for the storing of Cookies),the processing will be exclusively based on article 6, para 1, number; the approval my be revoked anytime.
The data transfer in the USA is grounded on the standard agreement clauses of the EU-Commission. Please find the details here: https://privacy.google.com/businesses/controllerterms/mccs
13.2 For detailed information on the data protection regulations of the respective services please follow the link below:
www.google.com/policies/technologies/ads/
13.3 Here you will find further information on the use of data by Google Inc. within the framework of Google Analytics Tools:
https://support.google.com/analytics/answer/6004245?hl=de
13.4 If you don't agree or no longer agree to the collection of data, please use the following link to object to the data collection via the respective service and to deactivate the collection of data:
www.google.de/settings/ads/onweb
13.5 You can also use the service overarching deactivation page of the NAI (Network Advertising Initiative):
13.6 Furthermore, you can use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the corresponding plugin:
https://tools.google.com/dlpage/gaoptout?hl=de
13.7 Here you will find further information on the use of data by Google Inc:
https://support.google.com/analytics/answer/6004245?hl=de
13.8 For deactivation of tracking an opt-out-cookie is deposited in your browser in order to prevent the respective service from collecting user data. If you delete your cookies, the opt-out-cookie is being deteted as well. The appropriate opt-outs have to be reactivated when visiting our site again.
14. SSL Encryption
14.1 This site uses a SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as a site operator. An encrypted connection indicates that the browser's address line changes from "http: //" to "https: //" and on the lock icon in your browser line.
14.2 If the SSL encryption is activated, the data you transfer to us can not be read by third parties.
15. Processing of Data (Customer Data and Contract Data)
We collect, process and use person-related data only as far as necessary for the establishment, content-related arrangement or change of the legal relationship (stock data). We only collect, process and use person-related data about the use of our websites (usage data) insofar it is necessary for enabling, improving or invoicing the use of the service.
16. Right to Disclosure, Deletion, Blocking
At all times you have the right to disclosure of your stored personal data, its provenence, recipients and uses, as well as the correction, blocking or deletion of your data. For further questions and questions concerning person-related data, feel free to contact us at any time via the following e-mail adress: info@portapet.de.
17. Use of Facebook
17.1 This website has integrated components of the enterprise Facebook. Facebook is a social network.
17.2 A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
17.3 The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
17.4 With each call-up to one of the individual pages of our website, into which a Facebook component (Facebook plug-ins) was integrated, the web browser on your information technology system is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under www.developers.facebook.com/docs/plugins/?locale=de_DE. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by you.
17.5 If you are logged in at the same time on Facebook, Facebook detects with every call-up to our website by you—and for the entire duration of your stay on our website—which specific sub-site of our website was visited by you. This information is collected through the Facebook component and associated with your Facebook account. If you click on one of the Facebook buttons integrated into our website, e.g. the "Like" button, or if you submit a comment, then Facebook matches this information with your personal Facebook user account and stores the personal data.
17.6 Facebook always receives, through the Facebook component, information about a visit to our website by you, whenever you are logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether you click on the Facebook component or not. If such a transmission of information to Facebook is not desirable for you, then you may prevent this by logging off from your Facebook account before a call-up to our website is made.
17.7 The data protection guideline published by Facebook, which is available at www.de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect your privacy. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. You may use these applications to eliminate a data transmission to Facebook.
18. Use of Instagram
18.1 This website has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.
18.2 The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.
18.3 With each call-up to one of the individual pages of our website, on which an Instagram component (Insta button) was integrated, the Internet browser on your information technology system is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by you.
18.4 If you are logged in at the same time on Instagram, Instagram detects with every call-up to our website by you—and for the entire duration of your stay on our website—which specific sub-page of our website was visited by you. This information is collected through the Instagram component and is associated with your Instagram account. If you click on one of the Instagram buttons integrated on our website, then Instagram matches this information with your personal Instagram user account and stores the personal data.
18.5 Instagram receives information via the Instagram component that you have visited our website provided that you are logged in at Instagram at the time of the call to our website. This occurs regardless of whether you click on the Instagram button or not. If such a transmission of information to Instagram is not desirable for you, then you can prevent this by logging off from your Instagram account before a call-up to our website is made.
18.6 Further information and the applicable data protection provisions of Instagram may be retrieved under www.help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.
19. Use of Twitter
19.1 This website has integrated components of Twitter. Twitter is a multilingual, publicly-accessible microblogging service on which users may publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to 280 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.
19.2 The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.
19.3 With each call-up to one of the individual pages of our website, on which a Twitter component (Twitter button) was integrated, the Internet browser on your information technology system is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under www.about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by you. The purpose of the integration of the Twitter component is a retransmission of the contents of our website to allow our users to introduce our website to the digital world and increase our visitor numbers.
19.4 If you are logged in at the same time on Twitter, Twitter detects with every call-up to our website by you and for the entire duration of your stay on our website which specific sub-page of our website was visited by you. This information is collected through the Twitter component and associated with your Twitter account. If you click on one of the Twitter buttons integrated on our website, then Twitter assigns this information to your personal Twitter user account and stores the personal data.
19.5 Twitter receives information via the Twitter component that you have visited our website, provided that you are logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether you click on the Twitter component or not. If such a transmission of information to Twitter is not desirable for you, then you may prevent this by logging off from your Twitter account before a call-up to our website is made.
19.6 The applicable data protection provisions of Twitter may be accessed under www.twitter.com/privacy?lang=de.
20. Use of YouTube
20.1 This website has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.
20.2 The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
20.3 With each call-up to one of the individual pages of our website, on which a YouTube component (YouTube video) was integrated, the Internet browser on your information technology system is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under www.youtube.com/yt/about/de/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by you.
20.4 If you are logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our website was visited by you. This information is collected by YouTube and Google and assigned to your respective YouTube account.
20.5 YouTube and Google will receive information through the YouTube component that you have visited our website, if you at the time of the call to our website are logged in on YouTube; this occurs regardless of whether you click on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for you, the delivery may be prevented if you log off from your YouTube account before a call-up to our website is made.
20.6 YouTube's data protection provisions, available at www.google.de/intl/de/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
21. Embedded in our Website is the seal of „Certified Webshop“. The seal and the thus advertised services are offered by Tisko Consulting GmbH, Asbacher Straße 49, 53545 Linz am Rhein. When invoking the seal the Webserver will automatically store a so called Server-Logfile which icludes, for instance, your IP address, date and time of the invocation, the amount of data so transferred icluding the requesting provider (access data), and will document the invocation. Such access data will not be evaluated but will be deleted automatically not later than 30 days after the end of your visit to the site.
In addition to this you have the option of utilizing the assessment system of the Certified Webshop. Thus, after conclusion of the contract, i.e. following the receipt of your order, you may evaluate and, if need be, comment on the transaction.
In order to draw your attention to this option, you will be contacted by us on the basis of Article 6, para. 1, p. 1, number f DSGVO (German Data Protection Regulation) in the interest of a serious assessment within the scope of the purchasing process. The personal data acquired for using the assessment system will be deleted after 3 months following the evaluated goods’ delivery.
Information on data transfer to the USA
Our website uses, in particular, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.