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Shipping

Shipping Costs and Delivery Time:

In our online shop portapet.de you can buy without minimum order value. From an order value of 25.00 EUR (including VAT and after deduction of all discounts) we deliver free of shipping costs within Germany. We also supply internationally. From 30.00 EUR value of goods (including VAT and after deduction of all discounts) we deliver free of charge to Austria and the Netherlands.

The respective terms of delivery and payment for these and other nations are listed below in a table. The shipping costs depend on the quantity and weight of the goods.

Please note that distributors have separate delivery and shipping conditions.

 

Delivery time:

Dear customer,
due to the ongoing Corona pandemic, there may currently be delays in processing and shipping your order. Thank you for your understanding!

The delivery time within Germany is 1-3 working days. Deliveries to other countries may take more time depending on the delivery address.
Bulky items and pallets are usually shipped by a forwarder. Here delivery time and shipping costs may vary accordingly.
Depending on the payment method, shipping method and due to holidays, the delivery time may differ.

 

Delivery service:

For deliveries within Germany, you can choose whether you want to have your goods shipped by DHL or UPS. Please note: In exceptional cases, we reserve the right to adjust the shipping service.
For deliveries with DHL, you will receive a shipment number beforehand by email, with the help of which you can get information on the current shipment status at any time. If the anticipated delivery date announced there does not suit you, you can easily change it by clicking on it. You can also specify a storage location or preferred neighbor if you wish. The terms and conditions of DHL apply here.

 

Shipping Costs DHL:

 

 

 

Country

 

Up to 2 kg

 

Up to 5 kg

 

Up to 10 kg

 

Up to 20 kg

 

Up to 31 kg

Free of shipping costs from an order value of

Germany

4.99 €

6.99 €

9.80 €

9.80 €

9.80€

25.00 €

Netherlands

17.00 €

18.00 €

18.00 €

18.00 €

18.00 €

30.00 €

Belgium, Luxembourg

18.50 €

21.50 €

27.00 €

37.50 €

49.50 €

 

Austria

18.00 €

19.00 €

19.00 €

19.00 €

19.00 €

30.00 €

France

24.50 €

24.50 €

24.50 €

24.50 €

24.50 €

 

Denmark

18.50 €

21.50 €

27.00 €

37.50 €

49.50 €

 

Great Britain

19.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Italy

19.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Greece, Portugal

19.50 €

23.50 €

30.00 €

43.00 €

58.50 €

 

Sweden

19.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Finland

19.50 €

23.50 €

30.50 €

43.00 €

58.50 €

 

Spain

18.50 €

20.00 €

20.00 €

20.00 €

20.00 €

 

Slovakia

18.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Slovenia

19.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Poland

19.00 €

21.50 €

27.00 €

37.50 €

49.50 €

 

Hungary

19.00 €

23.50 €

29.50 €

40.50 €

54.00 €

 

Lithuania,       Latvia,           Estonia

19.50 €

23.50 €

30.00 €

43.00 €

58.50 €

 

Ireland,      Romania,     Bulgaria

19.50 €

23.50 €

30.00 €

43.00  €

58.50 €

 

Czech Republic

18.50 €

21.50 €

27.00 €

37.50 €

49.50 €

 

Switzerland, Norway, Liechtenstein

20.50 €**

26.00 €**

35.00 €**

48.50 €**

66.50 €**

 

** prices exclusive of VAT

 

 

Please note: For deliveries to certain countries or regions, shipping costs may differ from the table. If you wish a delivery with another service provider, there may be an additional charge. We kindly ask for your understanding!

 

 

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